Questions? Here are the answers
FAQ
Can’t find your question? Call us on +32 16 60 49 76 or send us a message.
01
Ordering and delivery
How do I order flowers?
With the order form on this website, by phone on +32 16 60 49 76 or simply in the shop. We confirm every order personally.
Where do you deliver?
In Haacht (Wespelaar, Tildonk, Wakkerzeel) and the neighbouring towns of Boortmeerbeek, Keerbergen, Rotselaar, Kampenhout and Tremelo. Further away, such as Herent or Leuven, on request.
What does delivery cost?
That depends on the distance. We always tell you in advance, together with the confirmation of your order.
Can I order for the same day?
Then it is best to call us on +32 16 60 49 76, so we can see straight away what is still possible.
How do I pay?
We confirm your order and the price personally and agree on payment at the same time.
02
The shop
When is the shop open?
Tuesday to Friday from 9.30 am to 6 pm and Saturday from 9 am to 6 pm. Closed on Sundays and Mondays.
What will I find in the shop?
Fresh cut flowers and bouquets, plants, indoor and outdoor pots, vases and bowls, silk flowers, (scented) candles and a changing collection of limited-edition art objects.
Can I buy a gift voucher?
Ask in the shop or give us a call; we are happy to help.
03
Garden architecture
Do you do both design and build?
Yes. We design your garden, build it and can maintain it too. You have one point of contact from start to finish.
Where do you work as garden architects?
In Haacht and the wider region around it, from Keerbergen and Boortmeerbeek to Rotselaar, Herent and Leuven.
Is the first meeting without obligation?
Yes. We visit without obligation, look at your garden and discuss your wishes and what a design costs.
04
Bouquets & arrangements
Can I have a bouquet delivered?
Yes. We deliver in Haacht and the neighbouring towns. Choose delivery when you order and fill in the address; we tell you the delivery cost in advance. You can also collect your bouquet at our shop in Wespelaar.
How much does a bouquet cost?
You decide. Give your budget when you order and we make the most beautiful bouquet that fits it. We always confirm your order and the price personally.
How far ahead should I order?
Ideally a day ahead. For the same day, give us a call on +32 16 60 49 76 and we will see together what is still possible.
Can you add a card?
Of course. Fill in the text for the card when you order and we write it by hand.
05
Weddings & events
How far ahead should we book a meeting?
Ideally a few months before the wedding, especially for a spring or summer wedding. That leaves time to choose calmly and to reserve special flowers in good time.
Do you also do smaller parties?
Certainly. We also create bespoke flowers for communions, anniversaries, receptions and corporate events.
Can we see examples?
Drop by the shop: we are happy to show you photos of earlier work and the flowers of the moment, and to think about your day together.
06
Funeral & grave flowers
How quickly can funeral flowers be ready?
Ideally, order at least a day before the funeral. If it is more urgent, call us on +32 16 60 49 76 and we will do what we can.
Do you deliver to the funeral home or church?
Yes, in Haacht and the surrounding towns. Give the funeral home or church and the time of the funeral when you order, and we make sure the flowers are there on time.
Can I choose the flowers and colours myself?
Of course. You can name a colour, a mood or the favourite flowers of the person who has passed away. No idea? We suggest something that fits your budget and wishes.
Do you make grave arrangements for All Saints’ Day?
Yes. We make bespoke grave arrangements and help you choose plants to keep the grave beautiful.
07
Flower subscriptions
How often do you come by?
You choose: weekly, every two weeks or monthly. Together we work out what suits the space, the flowers and your budget best.
Can I take out a subscription as a private customer?
Yes. You collect your bouquet in the shop or we deliver it to your home nearby.
Can I change my subscription?
Any time. A bigger piece for a reception, something festive for the holidays or a pause during the summer: just let us know.
08
Indoor plants
Do you visit without obligation?
Yes. We look at the space, the light and your wishes, and then make a proposal.
What if there is little daylight?
Then we choose plants that do well in low light, or suggest silk plants and flowers.
09
Terrace & outdoor pots
Are all outdoor pots frost-proof?
Not every pot is equally frost-resistant. For each pot we tell you whether it can stay outside in winter and how best to protect it.
Can I buy pots and plants together?
Yes. Choose your pot in the shop and we put together planting that suits the spot: sun, shade or partial shade.
10
Garden design
How does the first visit work?
We visit you without obligation. We look at your garden, exchange ideas and wishes, go through how we work and discuss what a design costs.
What is the advantage of a 3D design?
You see beforehand what your garden will look like: sight lines, heights, materials and planting. So you can decide with confidence before a single spade goes into the ground.
Does the design include a planting plan?
Yes. The final design comes with a planting plan and a lighting plan. You get a complete plan.
11
Landscaping
Do you work with subcontractors?
For specialist work, such as a swimming pool, we work with skilled partners. You keep one point of contact who follows the whole process.
What does the quote look like?
We draw up an itemised quote without obligation: you see exactly what will be done, with which materials and which plants.
When can the works start?
That depends on the project and the season. We agree the schedule and lead time together, before you sign the quote.
12
Garden maintenance
Do you also maintain gardens you did not build?
Yes. We come and have a look first, then make a no-obligation maintenance proposal tailored to your garden.
How often do you come?
That depends on your garden and your wishes: from weekly to a few times a year for the big pruning jobs.
→Next step
Another question?
We are happy to help, in the shop, by phone or by email.